Water Damage Restoration, Repair, & Cleanup


Prochem should be your first call! We will discuss your emergency by phone and dispatch the right professionals to resolve your issue. We offer fully trained, experienced, U.S. certified experts for any emergency. Because we know how stressful it is to have water damage in your home or business, we have multiple teams available to begin mitigation fast.


We provide certified technicians as Water Restoration Specialists. Prochems over two decades of service set us apart in this industry offering a unique range of the latest speed drying technology and services dedicated to water damage repairs to minimize the impact of water intrusion.

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Water Emergency Tips

Water damage is two of the scariest words a homeowner can hear. Water damage requires fast action. Prochem Bahamas Recovery Services is on call 7 days a week to contain commercial and residential emergency water damage emergencies. We are also capable of full clean-up and organizing total restoration after the emergency is contained.


We will respond quickly when you call. In the interim, there are ways to minimize water damage yourself:


                    What to do:

  • Stop the water intrusion

  • Contact your insurance adjuster to report the loss immediately. Confirm what is covered and whom you need to call for help.

  • Damage from water and bacteria growth can begin within hours. Call for professional help. Remove as much water as possible by mopping and blotting.

  • Remove wet area rugs or other floor coverings.

  • Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.

  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.

  • Move photos, paintings and art objects to a safe, dry location.

  • Open drawers, closets and cabinet doors to enhance drying.

What not to do:
  • Do not enter a room with standing water until electricity has been turned off.

  • Do not use a regular household vacuum to remove water.

  • Do not lift tacked-down carpet without professional help.

  • Do not use electrical appliances while on wet carpet or flooring.

  • Do not disturb visible mold.

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Categories of Water Damage


Determining the Class and Categories of a water loss is an important first step, and will help to determine the amount and type of equipment needed to mitigate damages.


CAT 1: Clean Water – water losses that originate from a sanitary water source and do not pose substantial health risks.  It is important to remember that even if the water loss was clean initially, environment or the time passed since the damage occurred can change the classification of the loss to Category to 2 or Category 3.


CAT 2: Grey Water – water that originates from toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines. Rainwater that makes its way into a home from the outside is also considered and treated as CAT 2 since there is no way of determining what types of contaminants it encountered before entering a property.


CAT 3:  Black or Toxic water – this is used to describe water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Sewage, toilet backflows that originate from beyond the toilet trap [ regardless of visible content or color ], all forms of flooding from seawater, ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment such as wind-driven rain from hurricanes, tropical storms, or other weather-related events.


Obviously, cleaning up Category 3-type of water would require more effort as well as special cleaning and restoration procedures and carries a lot more risks which affects cost.