Upholstery - Fabric - Rug - & - Carpet Cleaning Disclaimers

These disclaimers apply to ALL carpet, rug, drapery, and fabric cleaning, stain removal, and urine odor treatment services provided by Prochem Bahamas. 

Stain Removal Waiver and Disclaimer

I have requested Prochem Bahamas to examine a carpet, furniture, or item of fabric that has been soiled or stained with a foreign substance. I acknowledge that the carpet, furniture, or item of fabric in its stained/soiled condition is of lessened value to me. A Technician from Prochem Bahamas has explained to me that there are variations in carpet, fabric, and dyestuff composition and that there are instances where stains or marks or dirt may not be removed with a stain removal process and where discoloration and/or bleaching of the carpet, furniture or item of fabric may occur. I also understand that it is impossible to test for or predetermine the result of a stain removal treatment.

With full knowledge of the above, I have requested Prochem Bahamas to treat my carpet and/or item(s) of fabric or furniture in an attempt to remove stains, marks, or dirt. I understand there are variables beyond the control of Prochem Bahamas technicians and I understand that Prochem Bahamas Cleaning disclaims any liability for damage caused to the carpet and/or item(s) of fabric or furniture as a result of any stain removal treatment or cleaning process. I agree not to hold Prochem Bahamas liable for any damage caused to my carpet and/or item(s) of furniture, or fabric as a result of any stain removal treatment or cleaning process.

On Occasion Cleaning Rugs Can Cause

 

Shrinkage, buckling, cellulosic browning, texture change, splitting / fraying / deterioration / disintegration of worn or aged fibers, delamination / backing separation, texture change, discoloration of the backing, latex odor, appearance of white knots. Pooling/Shading may become more highlighted.

 

Colorfastness

 

Varies depending on the materials and dyes used in manufacturing. We test rugs for dye stability before cleaning and take appropriate precautions to mitigate dye migration. However, on occasion, the dyes in a rug behave in a way that we could not anticipate. Fugitive/ Migrating/Bleeding dyes could occur during cleaning.

 

Rug Fringes

 

Heavily soiled fringes require a more aggressive cleaning method to restore them to the best possible quality. This could result in the fringe tassels untying or the end of the rug to pull away/unravel

Urine Odour Removal Waiver and Disclaimer

I fully understand that my carpeting, rugs, and/or item(s) of fabric or furniture are currently damaged due to urine deposits. I understand that undesirable results may occur in the form of shrinkage, wicking, browning, yellowing, or discoloration because urine is a complex mixture of ingredients. I hereby authorize Prochem Bahamas to perform a urine odor removal process. I agree to the stated price for the service and I understand that there is no guarantee implied or expressed that all urine odor will be removed.

Upholstery Waiver and Disclaimer

I fully understand improper underlying backing, lining and other materials and processes used in the manufacture of upholstery items may produce adverse results in the surface material when cleaned. I understand there is no way of determining when such results will occur and that the fabric may have previously experienced deterioration due to such factors as fading, shrinkage, dry-rotting, improper chemicals used from previous cleaners, watermarking, browning, or loss of tensile strength. I also understand that occasionally a manufacturer will mark items with a black or other colored marker on the reverse of the fabric. I understand that this should not be done, and it has the potential to "bleed through" when cleaned. I agree not to hold Prochem Bahamas responsible for any of the conditions listed above.

 

General Waiver and Disclaimer for all items to be cleaned

I acknowledge that I have read the waiver and disclaimer and agree to the said waivers, and disclaimers and agree not to hold Prochem Bahamas liable. I hereby authorize Prochem Bahamas Technicians to proceed with the prescribed treatment.

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